The UN Handbook on Probation Services. Guidelines for Probation Practitioners and Managers
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INTRODUCTION
Background to the project The Handbook on Probation Services
Purposes of the Handbook
Structure of the Handbook
What is probation?
History of probation
Case for probation
Functions of probation
Emerging trends in probation
Mediation
Community Service Orders
Crime prevention
Victim’s rights, services and compensation
Restorative Justice models and other alternatives
PART ONE
PROFESSIONAL RESPONSIBILITIES
Information to the criminal justice agencies
Pre-sentence stage
Pre-sentence reports (PSR
Post-sentence/custodial stage
Post-sentence reports
Community assessments
Probation casework, supervision and conditions
Recording and accountability
Violation/revocation reports
Use of volunteer probation officers
PART TWO
MANAGEMENT AND ADMINISTRATION
Organizational leadership
Organizational purpose
Organizational “fit”
Organizational design
Standards, staff, management and performance measurement
Research and program evaluation
Professional issues of staff
Staff qualifications and recruitment
Personnel standards and practices
Probation staff training and creation of organizational ‘knowledge’
Inter-jurisdictional/international technical assistance and co-operation
Information systems and technology
Health and safety: managing risk and stress
Managing risk - “officer safety”
Stress in the workplace
Facility standards
ANNEXES
I. United Nations Standard Minimum Rules for Non-custodial Measures
II. Extracts of the European Rules on Community Sanctions and Measures
III. Principles and Directions for Research on Non-custodial Sanctions
IV. Terminology
V. Bibliography
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